At Logify360, we respect your privacy. This policy explains how we handle your data when you use our observability platform. We are based in India and comply with Indian data protection laws.
Exercise Your Rights
Request access, export, deletion, or opt-out of data processing.
What We Collect
We collect two types of data:
Account Information: Your name, email address, company name, and billing details when you sign up.
Observability Data: The logs, metrics, traces, and metadata you send to our platform from your applications.
How We Use Your Data
We use your data solely to:
Provide and maintain the Logify360 platform.
Process payments and send invoices.
Improve our AI algorithms (e.g., training our "AI Query" to better understand natural language). Note: We do not share your raw logs with other customers.
Comply with legal obligations under Indian law.
Data Storage & Security
Location: Your data is stored on secure cloud servers (e.g., AWS/GCP) located in [Insert Region, e.g., Mumbai, India] or compliant international jurisdictions.
Security: We use industry-standard encryption (AES-256) for data at rest and in transit.
Data Sharing
We do not sell your data. We only share data with:
Service Providers: Third parties that help us run the app (e.g., payment gateways like Razorpay/Stripe, cloud providers).
Legal Authorities: If required by Indian law or a court order.
Your Rights
Under Indian law, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your account and associated data (Subject to data retention laws).
Exercise Your Rights
Request access, export, deletion, or opt-out of data processing.
Grievance Officer
In accordance with the Information Technology Act, 2000, if you have any concerns, please contact our Grievance Officer:
Name: EXOCODE TECHNOLOGIES
Email: connect@logify360.com
Address: Delhi NCR